In case of a distance selling deal and when the statutory provisions are met, consumers have a right of cancellation in accordance with the following provisions. Consumers are any natural person entering into a legal transaction for purposes which predominantly cannot be attributed to their commercial or independent professional activities.
Instruction concerning the right of cancellation / revocation
You are entitled to cancel this contract within fourteen days, without stating any reasons. The cancellation period is fourteen days from the day when you or any third party designated by you except the carrier have/has taken possession of the last goods.
In order to exercise your right of cancellation, you have to notify us, the company Straighter Putter UG (haftungsbeschränkt), Drachenfelsweg 2, 53859 Niederkassel, phone +49 171 22 92 602, mail info(at)straighter-putter.de with a clear and written declaration (e.g. letter sent by mail, fax or email) regarding your decision to cancel this contract. You may use the attached sample cancellation form for this purpose, which is, however, not mandatory.
You may also complete and send the sample cancellation form or any other clear declaration electronically on our website www.straighter-putter.de. If you use this option, we will send you an acknowledgment (e.g. by email) of the receipt of such cancellation.
To meet the cancellation deadline it is sufficient if you send the notification that you exercise the right of cancellation before expiry of the cancellation period.
If you cancel this contract, we shall immediately refund all payments we have received from you, including the shipping charges (except any additional costs resulting from your selection of another type of delivery than the most favourable standard delivery we offer), at the latest within fourteen days from the day when we received the notification of your cancellation of this contract. We will use the same means of payment for the repayment than you used for the original transaction, unless expressly agreed otherwise with you; we will not charge you any fees for this repayment in any case. We are entitled to refuse repayment until we received the goods back, or until you provided evidence that you have returned the goods, whichever is earlier.
You shall return or hand over to us the goods immediately and in any case not later than within fourteen days from the day when you informed us on the cancellation of this contract. The deadline is met when you dispatch the goods before expiry of the period of fourteen days.
You shall pay the direct costs for the return of those goods which can be returned by mail due to their nature.
You only have to pay for any possible diminished value of the goods if this loss in value results from handling other than what is necessary to ascertain the nature, characteristics and functioning of the goods.